/ Ticketing / FAQs
/ Ticketing / FAQs
FAQs
                    
1. How can I purchase tickets?          

Tickets available at URBTIX and MCL Cinema from 18 March 2021 10:00am.


URBTIX

Internet Booking: www.urbtix.hk :          

You may visit the URBTIX webpage at www.urbtix.hk to purchase tickets. This service is available to all events (Except screenings at K11 Art House) from the first counter sale date until one hour before performance. For a performance about to start in one hour, tickets may only be bought at the box office of the venue concerned*. A service fee of HK$8 is charged per ticket with no limit set per transaction and is non-refundable. The service fee is subjected to adjustment by Cityline (HK) Limited.          

Counter Booking: URBTIX Outlets
You may buy tickets at the counter at any of the around 18 URBTIX Outlets located throughout Hong Kong. For a performance about to start in one hour, tickets may only be bought at the box office of the venue concerned.          

Mobile App Booking: My URBTIX
Customers can download appropriate version of the mobile ticketing app My URBTIX at Google Play or Apple App Store to buy tickets by mobile devices such as smartphones. This service is available to all events from the first counter sale date until one hour before performance. For a performance about to start in one hour, tickets may only be bought at the box office of the venue concerned*. A service fee of HK$8 is charged per ticket with no limit set per transaction and is non-refundable. The service fee is subjected to adjustment by Cityline (HK) Limited.          

Credit Card Telephone Booking: (852) 2111 5999 (10:00 a m - 8:00 pm daily)

This service is available to all events from the first counter sale date until one hour before performance. For a performance about to start in one hour, tickets may only be bought at the box office of the venue concerned*. A service fee of HK$8 is charged per ticket with no limit set per transaction and is non-refundable. The service fee is subjected to adjustment by Cityline (HK) Limited.  


K11 Art House        

MCL Cinema: www.mclcinema.com :          

You may visit the MCL Cinema webpage at www.mclcinema.com to purchase tickets of K11 Art House screenings. This service is available from the first counter sale date until half an hour after the start of the performance. MCL Cinema will charge a service fee of HK$10 per ticket with no limit set per transaction and is non-refundable.          

K11 Art House Box Office:
For screenings at K11 Art House only. This service is available from the first counter sale date until half an hour after the start of the performance.          

Mobile App Booking: MCL Cinemas - Ticketing
Customers can download appropriate version of the mobile ticketing app MCL Cinemas - Ticketing at Google Play or Apple App Store to buy tickets by mobile devices such as smartphones. This service is available from the first counter sale date until half an hour after the start of the performance. MCL Cinema will charge a service fee of HK$10 per ticket with no limit set per transaction and is non-refundable.          


2. I am currently residing outside Hong Kong but I plan to travel to Hong Kong to attend HKIFF45. How do I reserve my tickets before I arrive?
You may purchase tickets at www.urbtix.hk & www.mclcinema.com or via mobile app My URBTIX & MCL Cinema - Ticketing starting from 18 March 2021, 10am onwards. Please visit https://www.coronavirus.gov.hk/eng/inbound-travel.html for the last quarantine procedures in Hong Kong.
                   
3. Can I buy tickets for children?
One person per ticket regardless of age. Children under age of 6 will not be admitted to any screenings.

                   
4. Any ticket discounts for this year? 
  1. Cine Fan Patron / Student / Classic Privilege: 20% Off for regular price tickets

  2. HK Philharmonic Orchestra Club Bravo Members: 10% Off for regular price tickets

  3. CCDC "Dance Inspirations" card holders: 10% Off for regular price tickets

  4. Classic and Prestige Members of Friends of Hong Kong Dance Company: 10% Off for regular price tickets

  5. Zuni's Friends: 10% Off for regular price tickets

  6. Friends of Hong Kong Chinese Orchestra: 10% Off for regular price tickets

  7. CCDC Dance, Kids Cardholders: 10% Off for regular price tickets*

  8. Fringe Club Members: 10% Off for regular price tickets*

  9. Perfect Cup Card Members: 10% Off for regular price tickets*

  10. Bulk Purchase Discoun (Redeem a complimentary copy of “Stanley Kwan, Filmmaker in Focus” by presenting 20 HKIFF45 tickets at our Catalogue Redemption Points (eligible for ticket sold at URBTIX and MCL Ticketing System))
    (*Available at URBTIX Outlet only, subject to availability)


    All of the above discounts cannot be used in conjunction with any other discounts or offer. Please inform the box office of the discount you wish to enjoy at the time of booking. Discount Ticket holder must present acceptable proof of identity upon admission.


5. Do I need to provide my proof of identity upon admission if I buy concessionary tickets?
Yes, please provide acceptable proof of identity upon admission.


6. Can I enjoy the student discount if I am a student of an overseas institution?
Yes. Student discount is applicable to Local Full-time card holder or Hong Kong Permanent Identity Card Holder with overseas Full-time Student Card. Concessionary ticket holders will only be admitted with valid proof of identity.

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