/ Ticketing / Ticketing Information
/ Ticketing / Ticketing Information
Ticketing Information
From 2 March, 10am onwards

Mobile Ticketing App

My URBTIX (Android, iPhone/iPad versions)

Credit Card Telephone Booking

2111 5999 (UTBTIX)

31 288 288 (HK Ticketing)

Ticket Prices

The Deserted (Except Hong Kong Full-time Student Tickets discount, other ticket discounts are not applicable)

$180

The Nothing Factory at The Metroplex, Heat, My Brother's
Name is Robert and He is an Idiot

$100

The Nothing Factory at HK Arts Centre, Lucía,
Ex Libris - The New York Public Library,
Sennan Asbestos Disaster, La Belle Noiseuse,
Season of the Devil

$90

Ordinary, Weekend and Public Holiday Screenings at 
HK Convention & Exhibition Centre / HK Cultural Centre / 
Jockey Club Auditorium, The Hong Kong Polytechnic
University / The Grand Cinema / The Metroplex /
Festival Grand Cinema / Grand Kornhill Cinema / the sky

$85

Ordinary, Weekend and Public Holiday Screenings at
HK City Hall /HK Science Museum / HK Arts Centre

$75
Weekday Matinee Screenings

(Mondays - Fridays [except public holidays], with film codes ending with “D”)

$55
Hong Kong Full-time Student Tickets    $28
VIP Pass (Please read the relevant conditions)$5,000

Discounts (Except for purchasing VIP Pass & The Deserted)


  1. HKIFF Cine Fan Privilege:

    • Buy 1 - 9 Regular Price Tickets: 10% Discount

    • Buy 10 - 19 Regular Price Tickets: 15% Discount

    • Buy 20 - 29 Regular Price Tickets: 20% Discount and a book voucher for one complimentary copy of “The 42nd HKIFF Main Catalogue”

    • Buy 30 - 40 Regular Price Tickets: 20% Discount and a book voucher for one complimentary copy of “Filmmaker in Focus: Brigitte LIN Ching-Hsia”

  2. Ordinary Audience:

    • Buy 10 - 19 Regular Price Tickets: 10% Discount

    • Buy 20 - 29 Regular Price Tickets: 15% Discount and a book voucher for one complimentary copy of “The 42nd HKIFF Main Catalogue”

    • Buy 30 - 40 Regular Price Tickets: 15% Discount and a book voucher for one complimentary copy of “Filmmaker in Focus: Brigitte LIN Ching-Hsia”

  3. Concessionary Tickets for the Elderly aged 60 or above, People with Disabilities & Minder, and CSSA Recipients: 40% Discount for regular price tickets

    • No CSSA concessionary tickets for screenings at The Grand Cinema, The Metroplex, Festival Grand Cinema, Grand Kornhill Cinema and the sky.

    • Concessionary ticket holders must provide acceptable proof of identity upon admission.

  4. HK Philharmonic Orchestra Club Bravo / Friends of HK Dance Company Prestige, Classic Membership / City Contemporary Dance Company 'Dance Inspirations' Card / Zuni Friends / Friends of HK Chinese Orchestra members: 10% Discount for regular price tickets

  5. THE CIRCLE members: 10% Discount for screenings at The Grand Cinema(Available at URBTIX Outlets and Cinema door sales, subject to availability)

  6. VIP Metropolitans members: 10% Discount for screenings at The Metroplex(Available at URBTIX Outlets and Cinema door sales, subject to availability)

  7. MCL Club members: 10% Discount for screenings at Festival Grand Cinema & Grand Kornhill Cinema (Available at URBTIX Outlets and Cinema door sales, subject to availability)

  8. skywalker / GH Moviegoer members: 10% Discount for screenings at the sky(Available at URBTIX Outlets and Cinema door sales, subject to availability)

  9. City Contemporary Dance Company Dance, Kids Card / Fringe Club / Perfect Cup Card / The Coffee Academïcs Coffee Club Card member: 10% Discount for regular price tickets(Available at URBTIX Outlets only, subject to availability)


All of the above discounts cannot be used in conjunction with any other discounts or offer. Please inform the box office of the discount you wish to enjoy at the time of booking.

URBTIX (Except HKCEC Screenings)

Internet Booking:www.urbtix.hk

Mobile Ticketing App:My URBTIX (Android, iPhone/iPad versions)
Credit Card Telephone Booking:2111 5999

  • Service Fee: HK$8 per ticket, no limit set per transaction and is non-refundable. The service fee is subjected to adjustment by Cityline (HK) Limited.

  • Extra service fee will be charged for choosing registered mail or courier service. Surface mail is not available.
    (Remark: Tickets cannot be re-issued if they are posted wrongly, lost, stolen or damaged)

  • Besides ticket mailing service, customers may choose to collect their pre-paid tickets from Cityline Ticket Dispensing Machines or at the sales counter at any of the URBTIX Outlets (Please refer to 'TDM Locations & Info') with the credit card used for transaction starting from 3 March.

  • Tickets booked within 7 days of screenings must be collected from Cityline Ticket Dispensing Machines or at the sales counter at any of the URBTIX Outlets with the credit card used for transaction.

Note: URBTIX Outlets or Cityline Ticket Dispensing Machine are NOT available at The Grand Cinema, The Metroplex, Festival Grand Cinema, Grand Kornhill Cinema and the sky. Please collect your tickets from Cityline Ticket Dispensing Machines or at the sales counter at any of the URBTIX Outlets BEFORE going to these screening venues.


All URBTIX Outlets accept payment in cash, credit cards (American Express, MasterCard and Visa) and China UnionPay Cards (in Hong Kong currency only).
(URBTIX Bulk Purchase Form)
                               

  • For screenings at The Grand Cinema, The Metroplex, Festival Grand Cinema, Grand Kornhill Cinema and the sky, tickets are available at URBTIX until 5:00pm one day before respective screenings, after which tickets will be available only at the box office of respective screening venues on the day of screening, subject to availability.

  • For screenings at other venues, tickets are available at the URBTIX until one hour before the screening, after which tickets will be sold only at the door.

  • There is no URBTIX Outlet at the Hong Kong Science Museum, Communication and Visual Arts Building, Hong Kong Baptist University & Jockey Club Auditorium, The Hong Kong Polytechnic University. The Door ticket counter at respective screening venues opens 30 minutes before the screening. Limited tickets to non sold-out screenings will be available at the door, subject to availability (Cash Only).

Screenings at HK Convention and Exhibition Centre (HKCEC)

From 2 March, 10am onwards

Internet Booking:www.hkticketing.com

Credit Card Telephone Booking:31 288 288 


Customer Service Fee: HK$15 per ticket. No limit set per transaction and is non-refundable.

Collect tickets at any HK Ticketing outlet after the transaction, or request delivery by courier to a specific address with additional courier charge. The customer service fee is subjected to adjustment by Hong Kong Ticketing.


Counter Booking: HK Ticketing Outlets Customer Service Fee: HK$8 per ticket. All HK Ticketing outlets accept cash and credit card (American Express, MasterCard and Visa) and China UnionPay Cards (in Hong Kong Currency Only). No limit set per transaction and is non-refundable. The customer service fee is subjected to adjustment by Hong Kong Ticketing. 


Ticketing Discounts: Only $28 Hong Kong Full-time Student Tickets, 40% discount to Elderly aged 60 or above, the Disabled & CSSA Recipients, and 10% discount to Cine Fan Privilege will be offered. No other discounts are applicable.

Stand-by Tickets for Sold-out Screenings

A limited number of stand-by tickets for sold-out screenings at HK Cultural Centre Grand Theatre and HK City Hall Theatre are on sale 30 minutes prior to the screening time at the respective screening venue. Seating is subject to availability after admission of VIP Pass holders and all ticket holders. Each person can purchase up to 2 stand-by tickets per transaction. 

Seating and Queuing Arrangement

For screenings at HK Cultural Centre seats are allocated in the following sequence: Stalls→Circle→Upper Circle. Please kindly note that due to the distance and viewing angles, Upper Circle seats are less satisfactory than those within Stalls and Circle.

Back-to-back Screenings: At HK Cultural Centre, HK Convention and Exhibition Centre, HK City Hall and HK Science Museum, if you hold tickets to back-to-back screenings at the same venue, you may stay in the Waiting Area for admission to subsequent screenings. In other venues, there is no such arrangement for back-to-back screenings in normal cases.

Opening Hours of Festival Catalogue Redemption Points

20 Mar – 5 Apr

Exhibition Gallery, 4/F, Administration Building of
HK Cultural Centre 10 Salisbury Road, Tsim Sha Tsui,
Kowloon
Opening Hours:10:00 - 19:00

6 Apr – 31 MayThe HKIFF Society Office
21/F, Millennium City 3, 370 Kwun Tong Road, Kowloon, Hong Kong (Opposite to Ngau Tau Kok MTR Station)
Office Hours:
Mon – Fri 10:00 - 12:00; 14:00 - 17:00
Weekend & Public Holidays Closed

Refund and Programme Changes

At the time when the booking folder goes to print, most of the films have not been submitted to Office for Film, Newspaper and Article Administration. In case that a film is subsequently classified as Category III, refunds will be made to ticket holders under age of 18 who bought tickets before the announcement.
                       
Refund application forms are available at:

  1. HK Cultural Centre, HK City Hall, and the sales counters of the screening venue.

  2. Download Here

Completed application forms and tickets should be returned by post to the Hong Kong International Film Festival Society Office (21/F, Millennium City 3, 370 Kwun Tong Road, Kowloon, Hong Kong) on or before 27 April 2018, with the subject “Refund Application” on envelope.  Refund cheques of the net amount of ticket will be sent to ticket holders by post (Handling charges and other charges will not be refunded).
In case of unavoidable necessity, The Hong Kong International Film Festival reserves the right to alter programmes without prior notice. Meet-the-audiences session may be changed due to 
http://www.hkiff.org.hk/default director and/or actors’ schedule. Programme updates will be announced on the Festival website www.hkiff.org.hk and at the screening venues. For alteration or cancellation of screenings, refund policies are the same as aforementioned. Ticket holders may also choose to attend a screening of a replacement film at the same time slot. Under no circumstances other than the cancellation or the alteration of programmes can tickets be refunded. Refunds applications are also not available for all completed screenings.

Terms and Conditions

  1. Maximum 40 tickets per transaction; 4 tickets per screening.

  2. Maximum 2 tickets of The Deserted per transaction.

  3. One person per ticket for admission regardless of age. Children under age of 6 will not be admitted to any screenings.

  4. HKIFFS is not responsible for any lost ticket. Tickets cannot be re-issued if posted wrongly, lost, stolen or damaged.

  5. All tickets are non-refundable and non-exchangeable.

  6. All screenings offer free seating.

All tickets are subject to the Purchase Policy of URBTIX,HK Ticketing and the venues.

URBTIX – Please refer to the Terms and Conditions at URBTIX Outlets or www.urbtix.hk

HK Ticketing – Please refer to the Terms and Conditions at www.hkticketing.com

VIP Pass – Please refer to 'VIP Pass' for Terms and Conditions .                        

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